Dion Hinchcliffe on Social Business – Social Business Summit 2010 video
I like to keep up with what’s going on in the Social Business space – in the sense that the Dachis Group uses the term. Here’s a video of Dion Hinchcliffe speaking about Social Business strategies, from the Social Business Summit 2010:Vodpod videos no longer available.
The presentation slides for the talk can be found here.
Social Business cuts through a wide swath of business functions, as the slide below from Hinchcliffe’s presentation illustrates:
Customer-facing activities, internal enterprise workflows and collaboration, product development, open business models and crowdsourcing – all are impacted or enabled by social technologies.
On a slightly different note, Hinchcliffe also wrote an interesting blog post about Community Management in March 2010 title: Community Management: The Strategic New IT-Enabled Business Capability. I loved the graphic of the Community Capability Model, from The Community Roundtable.